Macomb County, MI Sept. 27, 2013
I have recently been involved with Flagstar Bank for a Short Sale in Roseville, MI. This is one of the worst banks I have had to deal with. My file has been pushed around and I’m on the SIXTH negotiator. They don’t return phone calls, emails, and are just plain unprofessional.
Short sales are difficult enough even for a seasoned professional like myself. I just don’t understand why some banks can’t seem to get with program … after all, it’s been years of lenders having to deal with underwater properties. They should have this down to a streamlined process by now!
And, the consumer continues to be the one harmed. I have another file with Citi Bank and the negotiator didn’t even look at it and immediately “denied” the short sale. When I called the negotiator to question his decision, especially since their was a death by one of the mortgagors, which was explained in the hardship letter, along with a copy of the death certificate, his response was “Oh, well that changes everything”! This is how I knew that he didn’t even bother reviewing the file. Within a few weeks, I did get the approval for a short sale from Citi.
If you need to sell your home and you are underwater, you can visit my website: http://www.sellmyhousemacomb.com. You can also call me at 586-438-3038 and I’d be happy to answer any questions you may have about foreclosures or short sales.
You can also read testimonials from satisfied past clients by going to my real estate website at: http://www.doloresgaskell.com
Dolores Gaskell, Broker/Owner
Macomb Metro Realty, Inc.